Monica Liu

Ms. Liu Sok Heng, Monica

Monica is the functional head of the College Administration Office. She obtained her Bachelor of Business Administration from National Cheng Kung University, Taiwan, majoring in industrial management science. She attained a Master of Business Administration from the City University of Hong Kong. Before joining UM, Monica worked for Air Macau where she contributed to the successful inauguration flight (for both Air Macau and the city itself). In her time off work, she enjoys reading and watching movies.



Ms. U Loi, Hattie

Hattie obtained a bachelor’s degree in government and public administration and a master’s degree in business administration. Hattie likes to pet animals, take care of kids, travel, and do gym and boxing in her free time. Hattie likes to get along with young students because she can learn a lot of new things from them. Hattie believes “A good life is when we smile often, dream big, laugh a lot and realize how blessed we are for what we have and experience,” and “He who knows enough is rich.”



Ms. Lou Ka Ieng, Karen

Karen graduated from the Institute for Tourism Studies, Macau, majoring in hotel management. She obtained a Master of Business Administration from the University of Macau. Karen enjoys drawing and swimming in her spare time. Photography is also one of her hobbies, especially scenery, as she believes people can see a different world with the magic of photography.



Mr. Chan Pan Kei, Markus

Markus obtained his bachelor’s degree in counseling psychology from UM. He also earned a master’s degree in counseling and psychotherapy at University of Saint Joseph, Macau. Before joining SHEAC, Markus worked for a high school as a school counselor. He loves helping students. He enjoys drawing and playing sport games, and has participated in many overseas volunteer programmes.